An app that is a powerful tool designed to help users manage their financial responsibilities effectively. The app offers a range of features, including card tracking, transaction management, subscription and bill management, expense control, and budgeting tools.
Institution
MA Service Design, University of the Arts London
Course Unit
User Centred Project
Year
2025
Project Context
Postgraduate Project
This project, in collaboration with One Kilburn, explores more transparent, accountable, inclusive, and accessible governance models within the service context of Kilburn.
The team works closely with the coordinating group, employing various research methods (including field research, interviews, shadowing observation, and role-playing) to understand their needs. The aim is to establish an internal structure and management mechanism that better aligns with One Kilburn's vision and values, ultimately helping OK improve work efficiency and visibility.
Team deliverables include:
One Kilburn Handbook: This visualises the restructured internal division of labor and operational mechanisms within the organisation, providing clear governance recommendations.
Monthly Calendar: Updated monthly, this centralises activity information from OK and its partners, offering a template for One Kilburn to manage long-term activity timelines more effectively.
Based on the Green paper, the team is primarily dedicated to establishing feasible short-term goals and exploring more sustainable long-term governance models. These models aim to enable OK to respond to issues more flexibly and achieve the vision of community-led governance.
